If the decentralization of the web’s architecture delivers even a fraction of the promised benefits advocated by Web3 proponents, it could profoundly reshape online interactions and revenue streams for businesses.
Web2 giants such as Amazon, Google, and Meta (formerly Facebook) experienced rapid growth by accumulating vast amounts of customer data and centralizing it for monetization. In contrast, Web3’s global peer-to-peer network might challenge such growth strategies reliant on data hoarding. Individuals would gain greater control over their online content and the utilization of their personal data.
Contrastingly, Web3 business opportunities are likely to revolve around leveraging this newfound capability to personalize web products and services. For instance, Web3 marketing capabilities could enable companies to strike a better balance between privacy and personalization compared to current web practices. However, they may encounter challenges adapting to Web3’s robust privacy measures in their existing digital marketing strategies.
The enhanced transparency offered by immutable blockchain ledgers could enhance customer service, as both parties have access to transaction records. Decentralized applications could facilitate easier monitoring of supply chains, breaking down data silos and providing visibility into suppliers’ activities. Real-time information sharing among supply chain participants could mitigate shortages and expedite deliveries.
Furthermore, Web3 serves as the foundational infrastructure for the metaverse, a proposed 3D virtual world where digital avatars interact and conduct business. Like Web3, the metaverse is still in conceptual stages and is expected to rely on blockchain or similar decentralized technologies for data infrastructure and financial transactions, as well as AI to enhance user experiences.
Given their intertwined technical and conceptual nature, the metaverse and Web3 are likely to evolve concurrently. The realization of the metaverse may hinge on the establishment of robust Web3 foundations.